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UPDATED (12/23/11): The Nightmare of Time Warner Cable’s Customer Service (redux)
13 Dec 2011

UPDATED (12/23/11): The Nightmare of Time Warner Cable’s Customer Service (redux)

by Aaron | posted in: Personal | 5

  UPDATE 23 December 2011 As promised, I followed up with Phil from TWC. Here was his response: Hi Mr. Hill– We have indeed made progress. The employee was identified and the issue was addressed internally.  We expect no further … Continued

customer service, sleuthing, Time Warner Cable
Open Letter about Time Warner Cable, Central NY and their lies, sent to the BBB
11 Aug 2011

Open Letter about Time Warner Cable, Central NY and their lies, sent to the BBB

by Aaron | posted in: Writing | 2

What follows is the complaint I filed at 3 after midnight, Thursday, August 11th, to the Better Business Bureau of Upstate NY. The issue in question is the unethical business practices of Time Warner Cable, specifically regarding the nature of … Continued

customer service, Time Warner Cable

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