UPDATE 23 December 2011 As promised, I followed up with Phil from TWC. Here was his response: Hi Mr. Hill– We have indeed made progress. The employee was identified and the issue was addressed internally. We expect no further … Continued
What follows is the complaint I filed at 3 after midnight, Thursday, August 11th, to the Better Business Bureau of Upstate NY. The issue in question is the unethical business practices of Time Warner Cable, specifically regarding the nature of … Continued