UPDATE 23 December 2011 As promised, I followed up with Phil from TWC. Here was his response: Hi Mr. Hill– We have indeed made progress. The employee was identified and the issue was addressed internally. We expect no further … Continued
A few weeks ago, I checked my voicemail because the box was full. (As an aside, if you ever have an urgent message to get to me, voicemail is not the way to do it. Send a text message or email … Continued
I have the phone back. Life is good. Yesterday, I visited the Police Station and the Palladium-Item about the theft. I spoke with the carrier manager (circulation manager?) about it. She said that the Palladium Item would reimburse me for … Continued
(When we last left, our hero, he was making some headway in the search for the missing Phone / MP3 Player. Faced with a hiccup in progress, he had a sudden epiphany…) Back to Verizon Wireless’s website. View current usage. … Continued
(in part 1, our hero has lost his fancy communications / music-playing device. With no end in sight, will it ever be found?) Second day back at work since “vacation”. Typical day. Meetings, notes, quiche. *Jarring Chord* An email. From … Continued
So last week we took a “vacation” to see my family. I’ll post more about that (along with videos) later. Right now, there is treachery afoot! We were about 72 miles into Ohio, almost to Columbus. Mel said she was … Continued